Terms of Service

1. Acceptance of Terms

By accessing or using MaintainIQ, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to these Terms, you may not use the service.

2. Description of Service

MaintainIQ provides a web-based platform for tracking maintenance assets, reporting and resolving maintenance issues, and managing maintenance history. The service is provided as-is, and we may update or change it at any time.

3. Accounts and Credentials

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• You must provide accurate information when creating an account.
• You must notify us promptly at support@maintainiq.com of any unauthorized use of your account.

4. Acceptable Use

You agree not to use the service to:

• Violate any applicable law or regulation;
• Impersonate any person or entity, or misrepresent your affiliation with a person or entity;
• Attempt to gain unauthorized access to the service, other accounts, or connected systems;
• Interfere with or disrupt the operation of the service; or
• Upload or store content that is unlawful, harmful, or infringing.

5. Intellectual Property

The MaintainIQ service, including its software, design, and content, is owned by or licensed to MaintainIQ Inc. You may not copy, modify, distribute, or reverse-engineer any part of the service without our prior written consent. You retain ownership of the data you submit to the service.

6. Disclaimer of Warranties

The service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components.

7. Limitation of Liability

To the maximum extent permitted by law, MaintainIQ Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, arising out of or related to your use of the service.

8. Termination

We may suspend or terminate your access to the service if you violate these Terms. You may stop using the service and request deletion of your account at any time by contacting us at support@maintainiq.com.

9. Governing Law

These Terms are governed by the laws of the jurisdiction in which MaintainIQ Inc. is established, without regard to its conflict-of-law provisions.

10. Changes to These Terms

We may update these Terms from time to time. We will post any changes on this page and update the “Last updated” date above. Continued use of the service after changes take effect constitutes acceptance of the revised Terms.

11. Contact Us

If you have questions about these Terms, please contact us at support@maintainiq.com.